Cancellation Policy

Introduction

At times, teams or individuals may decide that Midjourney no longer meets their needs and opt to cancel their subscription. Understanding the cancellation policy is essential to avoid unexpected charges or service interruptions. This article explains how to cancel your subscription, what happens after cancellation, and key points to consider regarding Midjourney's refund policies.

How to Cancel Your Subscription

1. Navigating to the Cancellation PageTo cancel your Midjourney subscription, log in to your account and go to “Account Settings.” From there, navigate to “Plans & Billing” and select the option to “Cancel Subscription.” Midjourney will guide you through a series of prompts to confirm your cancellation.

2. Cancellation Effective DateYour subscription will remain active until the end of the current billing cycle, even after you cancel. This ensures that you can continue using Midjourney's services until the period you’ve already paid for is complete.

   • Tip:

     
     

     If you're billed annually, canceling mid-year means your subscription will continue until the anniversary of your initial payment. Be sure to check the end date to maximize your use of the service.

What Happens After Cancellation

1. Loss of Access to Premium FeaturesOnce your subscription expires, you will lose access to premium features like advanced reporting, unlimited projects, and increased storage. If you downgrade to the free plan, only essential project management features will remain accessible.

2. Data RetentionMidjourney retains your project data for a specified period after cancellation, giving you the opportunity to export your data before it's permanently deleted. Be sure to download any important files, task lists, or reports before the grace period ends.

   • Example:

     
     

     If you cancel your Pro Plan, Midjourney will store your project data for 30 days. After that, your projects and files may be deleted, unless you reactivate your subscription.

Refund Policy

1. Refund EligibilityMidjourney does not typically provide refunds for partial periods if you cancel before the end of your billing cycle. However, exceptions may apply in cases of technical issues or if you've been charged for a renewal you did not intend to activate.

   • Tip:

     
     

     Review your billing cycle regularly and set reminders to cancel before your renewal date if you no longer wish to continue your subscription.

2. Requesting a RefundIf you believe you're eligible for a refund, contact Midjourney’s support team through the billing help page. Be sure to include your account details, invoice number, and the reason for your refund request.

Conclusion

Midjourney’s cancellation policy is designed to ensure that users can manage their subscriptions easily while retaining access to their data and features until the end of the billing cycle. By understanding the process and timelines, you can cancel or change your subscription without facing unexpected issues.

External Link:

For more details on subscription cancellations, visit this guide on managing software subscriptions.